Complimentary shipping on all orders within Europe →
Client Services

We would love to hear from you.

Reach us through any of the channels below. We respond to all enquiries within 24 hours.

Email
For general enquiries, orders and returns.
support@emptysetstr.com →
WhatsApp
For quick questions and order updates.
Message us →
Instagram
DM us for styling and general enquiries.
@emptysetstr →
FAQ
Common questions
Every piece is made to order. Please allow up to 7 working days for production before dispatch. Delivery within Europe takes a further 3–5 working days. International orders take 7–14 working days from dispatch.
We exchange sizes or colours of the same style, subject to stock availability. Requests must be made within 14 days of delivery. Items must be unworn and in original condition.
Yes. Shipping is complimentary within Europe. International orders are calculated at checkout. Customs duties and import taxes are the responsibility of the recipient.
Once your order is dispatched you will receive a tracking number by email.
Hand wash cold. Do not tumble dry. Lay flat to dry. Cool iron if needed. Do not bleach.
On the rack